Blog by Wes Monken and Guest Blogger Amy Brandt(Service Manager)
Our Monken Chrysler store is proud to share our newest technology with you!
If you see our service department greeting you with an iPad, we aren’t playing Candy Crush. We have signed up for an optional Chrysler product called Wii Advisor. Chrysler has invested millions in this state of the art technology. Monkens saw the benefit for our customers and decided to sign up.
If you are able to arrive 10 minutes early for your service appointment, it might take us a few minutes more to check you in, and at the same time the Wii Advisor helps us be more thorough. Once we have greeted you, we will ask for your permission to connect a pod to your vehicle.
We will gather all your information such as your name, phone number, street address and email address, as well as, all the information pertaining to your vehicle concerns.
The pod communicates with our computer system and together they verify open recalls, manufacturer recommended services, warranty, information and previous worked preformed. The Wii Advisor will also allow us to determine if there are any additional maintenance concerns for your vehicle. We will also walk around the vehicle with you to give us a visual of any signs of vehicle damage.
We are extremely happy with the Wii Advisor and how technology advances our service department. We are excited that we have partnered with Chrysler to bring our service to the next level for our customers.